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The 311 Website

12/27/2024

Among the digital services offered by the city, one of the most underrated has to be Buffalo's 311 website.  The website allows people to formally lodge all sorts of complaints and quality of life issues, and even allows for an open public review of those requests (which is handy to prevent duplicate requests I'm guessing), without having to use a phone.  

Use of the system results in a Request ID which can be used to track resolution of a given complaint. 

Word in social media channels is that the system is surprisingly effective.

 

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  By BuffScan for BuffScan.

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